Privacy Policy

1. Information we may collect

When you contact us or submit a service request through the website, we may collect information that you voluntarily provide.

• First name and last name.
• Telephone number.
• Email address.
• Selected service.
• Comments and sourcing requirements submitted through the form.
• Business information you choose to provide to us.

2. How we use your information

Personal information may be used to process and respond to your request, communicate with you and provide the services you have requested.

• Responding to enquiries.
• Preparing and providing sourcing services.
• Communicating about suppliers or commercial transactions.
• Processing service-related administration.
• Meeting applicable legal or accounting obligations.

3. Legal basis for processing

Depending on the circumstances, personal information may be processed because it is necessary to respond to your request, perform a service or contract, comply with legal obligations or pursue legitimate business interests. Where consent is legally required, information will be processed on the basis of that consent.

4. Payment information

After submitting a request, you may be redirected to an external payment service corresponding to the service selected. Payment card information is generally processed directly by the relevant payment provider and is not intended to be collected or stored by this website.

5. Sharing of personal information

We do not sell personal information. Information may be shared with service providers where reasonably necessary for operating the website, processing payments, communicating with clients or fulfilling a requested service. Information may also be disclosed where required by applicable law or a competent authority.

6. International business activities

Because UNISHOP TRADING SARL provides international sourcing services, information relating to a commercial request may need to be communicated to suppliers or business partners located outside France or the European Economic Area where this is necessary to provide the requested service. Only information reasonably necessary for the relevant commercial purpose should be shared.

7. Data retention

Personal information is retained only for as long as reasonably necessary for the purposes for which it was collected and for any applicable legal, accounting or contractual requirements.

8. Data security

We take reasonable organisational and technical measures intended to protect personal information against unauthorised access, alteration, disclosure or loss. No method of transmission or storage can guarantee absolute security.

9. Your rights

Depending on applicable data protection law, you may have rights regarding personal information held about you, including the right to request access, correction or deletion of your data. You may also have the right to request restriction of processing, object to certain processing or request portability of information where applicable.

10. Cookies and technical data

The website may use essential technical functionality required to operate correctly. If analytics, advertising cookies or other non-essential tracking technologies are introduced in the future, this policy and the website's consent mechanisms should be updated accordingly.

11. Third-party websites

Our website may contain links to third-party websites or payment platforms. Their collection and processing of personal information is governed by their own privacy policies.

12. Changes to this policy

This Privacy Policy may be updated when our services, website or data processing practices change. The current version will be published on this page.

13. Contact regarding personal data